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Archive for March, 2007

Amazon launches in-text links

Wednesday, March 28th, 2007

Last week, the hot news was about Google launching its PPA program {limited edition beta}. One aspect that didnot get much attention in that was the option for in-text advertising.

Today, Amazon affiliates received communication announcing their own in-text advertising option, which they call “Context Links”. Even this one is supposedly a “beta” launch, but an “open” beta launch. With this, affiliates that create content have the opportunity to have relevant words hyperlinked to appropriate pages on Amazon.com and earn commissions for successful transactions.

While in-text advertising has been around for a few years now, there has been considerable debate on whether such advertising is right or if it was too much of a nuisance to the user, unlike traditional contextual text advertising. The answer seems to be a resounding yes– this form of advertising is here to stay and user-resistance is breaking down.

All in all, I think this is a positive move from Amazon that “content” affiliates will welcome.

Google’s PPA : Another option for affiliate marketers

Wednesday, March 21st, 2007

For almost 2 years now, speculation has been rife about Google’s entry into the “affiliate marketing” arena as we commonly know it [granted Adsense is an affiliate program, which is never viewed that way]. With the latest announcement of the pay-per-action option (beta) in Adwords, Google’s arrival into this space is formally confirmed. Not unsurprisingly, there’s considerable buzz about this development on the major affiliate marketing portals / blogs.

As always, one of the first questions being asked is: does this kill affiliates? On the contrary, I think this could serve to be an opportunity for affiliates. Here’s why. Currently many professional affiliates stay away from using Google’s AdSense program, simply because the CPA programs they promote provide a much better return per conversion than what one could hope to make from AdSense [in general; i know there may be some segments where CPC revenues might be quite attractive]. With the PPA [or CPA] program from Google, these affiliates can now begin to use the AdSense program as well.

We don’t know yet what kind of criteria Google is going to set for advertisers to sign up for this program when it is made public, but I’d think it will offer a much bigger pool of advertisers/ merchants than what most affiliate networks currently provide. Therein lies another opportunity for affiliates.

Two audiences could feel the heat at some stage: a) the networks: how will this move affect the marketing strategy of their current crop of advertisers and what will their reaction be? (b) the large number of AdSense publishers who thrive on the CPC model— I’m not sure if Google will move completely with a CPA model for AdSense [as the company has quite a bit at stake], but if the CPA trial works out well, there might be changes to the way AdSense is run {of course, it is pure speculation}.

Nevertheless, we will be waiting to see the (domino) effect of this announcement.

Quality ranking system for leads from IAB

Thursday, March 15th, 2007

According to a report on Clickz that quotes statistics from IAB, online marketers spent close to $600 million in acquiring leads in the first half of 2006, using various lead generation techniques. Yet, there have been questions on the effectiveness of this spend, mainly because of the uncertainty in the quality of leads generated.

Therefore the IAB has come up with a quality ranking system for evaluating the quality of leads, to help marketers/ advertisers decide where to put their dollars. The quality ranking system proposed takes into account five aspects: origination of the lead, lead exclusivity, lead age, customer motivation and validation/ verfication of the lead manually and third parties.

One of the challenges of this kind of a scoring mechanism, unlike defining something such as page impressions, user sessions, ad formats etc. which the IAB is involved with, is that it cannot be applied as an absolute standard and has to take into account factors such as the industry and the advertiser’s objectives. The onus is therefore very much on the marketer to accurately define the relative weightage of the above parameters as applicable to that advertiser’s objective and come up with an appropriate score when trying to compare various lead generation sources.

From a lead generator’s perspective, I think very often the “problem” is that marketers [or lead buyers] themselves don’t have a concrete idea of the exact kind of leads that they are looking for. Since they run the risk of identifying their prospect base too narrowly, there is a tendency to be quite broad with their specifications of what is considered a lead — and then we get into this discussion of lead quality. Obviously, the tighter the definition, greater will be the premium for the lead.

In today’s “long tail” world, may be marketers are willing to make compromises there and hope to widen the net with the hope of converting a few more of those “low quality” leads…

MarketingSherpa releases 2007 Affiliate Marketing Report

Monday, March 12th, 2007
MarketingSherpa has released its 2007 Affiliate Marketing special report based on a survey of 329 merchant-side representatives and 296 affiliates. The report is available for download here.
A higher percentage of respondents seem to indicate a marginal growth in both the revenues from the affiliate channel as well as the number of affiliates. While there’s a lot of talk about relationships being an important criteria [and I strongly advocate that, based on our own experiences], the numbers from the survey show a different picture—- looks like the commission structure [the money on the table] is the biggest factor in affiliates deciding what merchants to promote.
For merchants participating in the survey, affiliate revenues contribute to about 10% (average) of total sales, while for some, it has contributed to about 20%. Interestingly enough, average revenues from this channel seem higher for B2B merchants than B2C merchants– which is contrary to what we generally perceive the situation to be. B2B merchants are probably beginning to give affiliate marketing a more serious try.
Restrictions related to use of trademarks by affiliates, for search engine marketing or otherwise, are apparently being loosened, with merchants being more liberal with trusted affiliates instead of imposing blanket bans. This is in-line with what we expect: as affiliate marketing matures, merchants will rely on a small group of quality affiliates who will get privileges that the other amateur affiliates don’t.
As always, the issue of lack of communication [in terms of frequency and usefulness] figured as one of the major issues. To be honest, I doubt if merchants will will ever be able to satisfactorily address this complaint. May be offering “private websites with info/ tools” is one step, as indicated in the survey.

Affiliate marketing in the B2B arena

Wednesday, March 7th, 2007

I read an interesting post by Bruce Clayton on the UK Affiliate Marketing Forum where he talks about the greater use of affiliate marketing in B2B sales, while touching upon some of the issues preventing as much traction in the B2B environment.

I think the issue goes beyond affiliate marketing. B2B online selling needs to first really take off to a level that people begin to believe in it again : there was a time about 5-6 years ago, when all and sundry talked about B2B online sales, with the formation of so many exchanges, portals and auction platforms specifically targeted at this segment [most of which are dead and buried]. May be they were ahead of their time. More likely that these sites & services did not take into account the decision making processes, procurement rules and guidelines and multi-person involvement that went into actually consummating a B2B sale {even in the small-medium business sector, let alone the large enterprises}.

As many companies already recognize, the most likelihood of success with online marketing in the B2B space is with lead generation and may be sale of low-ticket items. Affiliates can play a huge role in lead generation; may be if merchants were to work out a structure where affiliates get additional attractive reward for the leads that convert {through other channels, including offline} within a certain realistic time frame, more affiliates would be interested in targeting such a segment, since the expected revenue per unit sale could be much higher. There may be some stumbling blocks such as trust and trackability, but these are by no means new or insurmountable.

I feel that the convergence of various technologies, particularly Internet and telephony, will provide a reasonable (and much needed) impetus to the B2B online marketing segment (as it will further drive the B2C segment). Watch out for some serious developments in this area :) .